Verifying Your 13winbd Account
Account verification is how we protect your balance and make sure withdrawals go to the right person. We ask for a copy of your national ID and a confirmation that the wallet number on file belongs to you. Upload those through the verification section of your account — the process runs on the same mobile-friendly page you use for everything else. Verified
accounts move through withdrawal requests without additional hold-ups. Think of it as a one-time setup that removes friction from every payout after. If anything is unclear during the upload step, our support team is available to walk you through what's needed.
- Prepare your documents — You'll need a clear photo or scan of your national ID. Make sure the name and number are fully visible and not cropped.
- Upload through your account — Go to the verification section in your account settings and follow the upload prompts — it works on mobile and desktop.
- Wallet confirmation — Confirm that the bKash, Nagad or Rocket number registered to your account is the one you actively use for transfers.
- Verification complete — Once approved, your account is fully verified and future withdrawal requests process without extra document checks.